PRIVACY POLICY

My Mindful Mortgage, LLC.'s Privacy Policy

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My Mindful Mortgage, LLC. (“we,” “us,” or “our”) considers the privacy and protection of our clients’ data, both corporate and personal, to be of the utmost importance. We take robust measures across our business to protect the security and integrity of all such information.

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The law requires us to take specific steps regarding the processing and protection of personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you communicate with us or use our services. Please read this policy carefully. We may update it from time to time, and changes will be posted on this page.

Information We May Collect From You

We may collect and process the following information:

• Information you provide by completing forms on our website https://www.mymindfulmortgage.com, in hard copy, or by other means, including your name, date of birth, address, interests, marketing preferences, credit information when appropriate, and any other personal information relevant to the services we provide

• Correspondence or other communications you have with us

• Details of transactions you carry out with us and related communications by telephone, text, email, in person, or other means

• Details of your visits to our website, including traffic data, web logs, communication data, and resources accessed

The information you provide may be used to process transactions and for internal purposes such as analytics, recordkeeping, and improving our services and website content.

Cookies

A cookie is a small text file stored on your device by a website server. We use cookies in the following categories:

• Strictly Necessary Cookies – required for website functionality and secure access

• Performance Cookies – used to collect anonymous data about how visitors use our website

• Functionality Cookies – used to remember your preferences

• Targeting or Advertising Cookies (outside the EU) – used to deliver relevant advertising and measure effectiveness

Cookies do not store personally identifiable information. Third-party partners may have their own privacy policies.

IP Address

We may collect information about your device, including IP address, browser type, and operating system, for system administration, analytics, and to improve website performance.

How Personal Information Is Used

My Mindful Mortgage, LLC. may collect, record, store, and use your personal information for purposes including:

• Providing information, products, or services you request

• Carrying out obligations under agreements with you

• Responding to inquiries and customer service requests

• Notifying you of changes to products or services

• Improving website presentation and performance

• Selling or purchasing property or services

• Advising you of services or events, unless you opt out

We may contact you by telephone, email, SMS/text message, or other lawful communication methods.

Sharing Information

We do not sell your personal information. We may share information only as permitted or required by law, including with:

• Agents or contractors who assist in providing services

• Regulatory, anti-money laundering, and compliance authorities

• Credit reporting agencies when necessary

• Courts, law enforcement, or government authorities when legally required

Worldwide Transfers and Processing

Your personal information may be processed in countries outside the EEA with differing data protection laws. By providing your information, you consent to such processing in accordance with this Privacy Policy.

Contacting You

We may contact you by email, phone, SMS/text message, postal mail, or other messaging services for lawful business and customer care purposes. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections, and object to processing for marketing purposes at any time.

Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. While no system can guarantee absolute security, we continuously work to improve our data protection practices.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page and take effect immediately upon posting.

📱 SMS TERMS & CONDITIONS

My Mindful Mortgage, LLC.

By opting into SMS communications from My Mindful Mortgage, LLC. through a website form, QR code, phone call, text message, or other medium, you agree to receive text messages for customer care and informational purposes only.

These messages may include:

• Responses to inquiries you initiate

• Appointment scheduling or confirmations

• Follow-up information related to services you requested

• General customer support communications

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you initiate new contact.

For assistance, reply HELP or visit https://www.mymindfulmortgage.com.

SMS communications are not used for unsolicited marketing or promotional campaigns.

Contact

If you have questions about this Privacy Policy or SMS communications, please contact us at:
Email: processing@mymindfulmortgage.com

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